Terms and Conditions

Last Updated: April 4th, 2025

Please read these Terms and Conditions ("Terms") carefully before using Caddey. By registering for or using Caddey, you agree to be bound by these Terms. If you do not agree, you must not use the Caddey platform.

These Terms constitute a legal agreement between you (an individual or entity, referred to as "User", "you", or "your") and JQP Holding B.V., a company organized under the laws of The Netherlands (referred to as "Caddey", "we", "us", or "our"). Caddey (accessible at https://caddey.ai) is an AI tool integration platform that enables users to connect applications via OpenAPI specifications, transform API operations into AI-accessible tools, and manage those tools in toolboxes for use by AI assistants.

1. Definitions

For clarity in this Agreement, the following terms have specific meanings:

• “Platform” or “Caddey” – The Caddey AI tool integration platform, including the website, web application, APIs, documentation, and all related services provided by JQP Holding B.V.
• “User” – Any person or entity registering for or using the Caddey platform. If you are registering on behalf of a company or organization, "User" includes that entity.
• “Account” – The account you create to access and use Caddey, associated with your registration credentials.
• “OpenAPI Specification” – A definition file describing the endpoints and operations of an API, which can be uploaded to Caddey to generate tools.
• “Tools” – Executable functions or operations extracted from an OpenAPI specification by Caddey (for example, an API operation like "Create Calendar Event" transformed into an AI-usable action).
• “Toolbox” – A collection of Tools grouped together by the User within Caddey, which can be assigned to an AI assistant for use.
• “AI Assistant” – An artificial intelligence agent or service (e.g. OpenAI’s ChatGPT, Microsoft Co-Pilot, or any custom AI) that the User authorizes to utilize Tools via the Caddey platform.
• “API Key” – A unique secret key provided by Caddey to the User for secure access to Tools (for example, used by an AI Assistant to authenticate and execute Tools on the User’s behalf).
• “Third-Party API” or “Third-Party Service” – Any external service or API (such as Google Calendar, Shopify, etc.) that a User integrates with Caddey by providing an OpenAPI spec and appropriate credentials or API keys.
• “Subscription Plan” – The Caddey service plan chosen by the User, which may be Free or paid (Pro, Flex, etc.), each with specific features, usage limits, and fees.
• “Overage” – Usage of the Platform (e.g. tool executions) beyond the included allowance of the User’s Subscription Plan, which incurs additional fees per execution.

2. Acceptance of Terms

• Legal Agreement: These Terms govern your access to and use of Caddey. By creating an Account or otherwise using the Platform, you acknowledge that you have read, understood, and agree to be legally bound by this Agreement. If you are using Caddey on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
• Modifications: We reserve the right to modify or update these Terms from time to time. We will make reasonable efforts to notify Users of material changes (for example, by posting an update on our website or via email). Continued use of Caddey after any changes constitutes your acceptance of the new Terms. If you do not agree with updated Terms, you must stop using the Platform and may cancel your Account as described in Section 8.
• Other Policies: Your use of Caddey is also subject to our Privacy Policy (which explains how we collect and handle your data) and any additional guidelines or policies we may communicate. Those policies are incorporated by reference into these Terms. In the event of a conflict between these Terms and any Service-specific guidelines, these Terms will control.

3. User Account Registration and Security

To use Caddey’s services, you must register for a User Account and agree to the following:

• Eligibility: You must be at least 18 years old (or the age of legal majority in your jurisdiction) to create an Account. By registering, you represent that you are legally capable of entering into this Agreement. If you are registering on behalf of a company or other legal entity, you represent that you have the authority to bind that entity and that the entity agrees to these Terms.
• Account Information: When creating an Account, you agree to provide accurate, current, and complete information as requested (including your name, a valid email address, and any other required details). You are responsible for keeping your registration information up to date.
• Account Credentials: You will be asked to create a password (and possibly API keys or other access credentials). You are responsible for maintaining the confidentiality of your password and Account credentials. You must not share your password or API keys with any unauthorized person. Caddey’s internal authentication system will secure your login, but you are responsible for any actions taken using your Account.
• Unauthorized Access: You agree to notify us immediately at [support contact] if you suspect or become aware of any unauthorized access to or use of your Account, password, or API Key. Caddey is not liable for any loss or damage arising from your failure to secure your Account credentials.
• Account Usage: All activities that occur under your Account (including actions by any AI Assistant using your Tools via your API Key) are your responsibility. Make sure that any AI Assistants or persons you authorize to use your Tools are trustworthy and that they use the Platform in compliance with these Terms.
• One Account: You may only create one Account per individual or entity, except as explicitly permitted by us. You must not create an Account using someone else’s identity or information, nor create an Account for anyone other than yourself or the entity you represent without permission.
• Account Suspension: We reserve the right to suspend or terminate your Account (with or without notice) if any information provided during registration is inaccurate or incomplete, or if we reasonably suspect fraudulent, abusive, or unlawful activity, or any violation of these Terms.

4. Description of Service and Usage Rights

Caddey provides a software-as-a-service (SaaS) Platform that simplifies integration of APIs into AI workflows. Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Platform and its features for your internal use. Key aspects of the service include:

• Connecting Your Apps: You may connect your own applications or Third-Party Services to Caddey by uploading their OpenAPI Specifications. Caddey will process the spec to identify available API endpoints and operations. By uploading an OpenAPI spec, you represent and warrant that you have all necessary rights and permissions to use that API and to allow Caddey to process the specification and interact with the API on your behalf.
• Tool Generation: Caddey automatically generates “Tools” from the operations defined in the uploaded OpenAPI spec (e.g., turning an API’s “create order” endpoint into a tool your AI assistant can invoke). You can review and manage these Tools through your Account.
• Toolboxes: You have the ability to organize Tools into Toolboxes. For example, you might group related Tools from multiple apps (like calendar and email Tools) into one Toolbox for a specific AI workflow. You control which Tools are grouped together and the context in which they should be used.
• AI Assistant Integration: Caddey enables your AI Assistants to use the Tools in your Toolboxes via secure API calls. You will be provided with an API Key or integration method to allow an AI (such as ChatGPT or another agent) to authenticate to Caddey and execute the Tools you’ve authorized. Caddey handles the underlying API calls to your connected apps when the AI assistant invokes a Tool, and returns the results to the AI. We never expose your Third-Party API credentials to the AI assistant; Caddey executes requests internally to keep your keys secure.
• No Coding Required: The Platform is designed as a no-code or low-code solution. You do not need to write code to create Tools or Toolboxes. Caddey’s interface and automation handle the technical integration work, allowing you to configure everything through the UI and uploaded specs.
• Usage Monitoring: Caddey will monitor and log the usage of Tools (such as the number of executions, time of execution, and possibly performance metrics). This usage data is used for providing the service (e.g., displaying history, ensuring security), enforcing usage limits, and billing (for paid plans and overages). By using the Platform, you consent to Caddey’s monitoring of tool execution and API calls for these purposes.
• License Limitations: You must not use the Platform in any manner or for any purpose other than as expressly permitted by these Terms. All rights not explicitly granted to you are reserved by Caddey. You shall not: reverse engineer, decompile, or attempt to extract the source code of any part of the Platform; copy or create derivative works based on the Platform; or use the Platform to build a competing service. (See also Section 6 on Acceptable Use for more restrictions.)
• Updates and Changes to Service: Caddey may, from time to time, update the Platform, add or remove functionalities, or modify how features work. We will endeavor to notify Users of major changes (for example, important feature deprecations or releases). Your continued use of the Platform after an update indicates your acceptance of any changes to the service itself. If any changes require modification of these Terms, Section 2 (Modifications) will apply.

5. Subscription Plans, Fees, and Payment

Caddey offers different Subscription Plans with varying levels of service, features, and usage limits. By selecting a plan and providing payment information, you agree to the pricing and payment terms presented at the time of sign-up, which are incorporated into these Terms. Key terms include:

• Plans Overview:
  • Free Plan: Provides basic access to Caddey’s features at no monetary cost. The Free Plan includes usage limits (for example, a cap on the number of Tools, Toolboxes, or executions per month, such as 100 tool executions). If a user’s monthly usage exceeds these limits, any additional executions will incur overage fees at the rate specified for the Pro Plan (e.g., $0.05 per additional tool execution) until the usage resets at the start of the next billing period or the user upgrades to a paid plan. It is intended for evaluation or personal use.
  • Pro Plan (Paid): A monthly subscription priced at USD $10 per month (unless otherwise specified). The Pro Plan includes expanded usage limits and possibly additional features compared to Free. Overage fees of $0.05 (USD) per tool execution may apply for usage beyond the plan’s included monthly quota.
  • Flex Plan (Paid): A higher-tier monthly subscription priced at USD $25 per month (unless otherwise specified). The Flex Plan is designed for heavier usage or business needs, likely with a larger included execution quota and premium features. Overage fees of $0.01 (USD) per tool execution may apply for usage beyond the included amount.

(The specific details of each plan’s limits and included usage (e.g., number of executions, number of connected apps, etc.) will be provided on the Caddey website or during the sign-up process. Caddey reserves the right to modify the plan features and pricing over time, as described below.)

• Free Plan Usage: If you are on the Free Plan, you acknowledge that your usage of Caddey is subject to certain limits. Caddey may restrict or throttle your access if you exceed allowable usage for free accounts. Free Plan users are not charged fees, but if you consistently require more capacity, you may be asked to upgrade to a paid plan to continue using the service without interruption. Caddey also reserves the right to display certain non-intrusive notices or prompts to Free users (for example, suggesting an upgrade for more usage).
• Overage Charges: For paid plans (Pro, Flex, or any other paid tiers we offer), each plan may include a defined number of tool executions or a usage allowance per billing period (e.g., per month). If you exceed your plan’s included usage, you will incur overage fees at the rate specified for your plan (for example, $0.05 per extra execution on Pro, or $0.01 on Flex). Overage fees will be added to your monthly bill at the end of the billing period. Usage measurements recorded by Caddey’s systems will be the basis for calculating any overages and are deemed conclusive. We will make good faith efforts to provide you with ways to monitor your usage (such as a dashboard or email alerts when approaching limits). However, it is ultimately your responsibility to track your usage and understand that exceeding limits will result in additional charges.
• Billing Cycle: Paid plan subscriptions are billed on a periodic basis (e.g., monthly, starting on the date you activate a paid plan) and are charged at the end of each billing period. Your subscription will automatically renew at the end of each billing cycle for another term of the same length (e.g., one month), unless you downgrade or cancel prior to the renewal date (see Section 8 on Cancellation).
• Payment Method: You must provide a valid payment method (such as a credit card or other accepted payment instrument) to sign up for a paid plan. You authorize Caddey (or our designated payment processor, such as Stripe) to charge your provided payment method for the subscription fees and any applicable overage fees or taxes. All fees are payable in the currency specified (Caddey uses U.S. Dollars by default) and are billed at the end of each billing period.
• Taxes: All fees are exclusive of any taxes, levies, or duties imposed by taxing authorities. You are responsible for any such taxes (for example, VAT or sales tax) applicable to your subscription or use of the Platform, except for taxes on Caddey’s income. If we have the legal obligation to pay or collect taxes for which you are responsible, we will add such amounts to your billing amount. For business users in the EU, if you provide a valid VAT number and are located outside The Netherlands, we may not charge VAT, but you may be responsible for self-assessing it under the reverse charge mechanism.
• Pricing Changes: Caddey may change the subscription fees or overage rates for any plan; however, any such changes will not apply retroactively. If the pricing for your current plan is due to change, we will provide you with advance notice (for example, via email or a notification on the Platform) at least 30 days before the new prices take effect. If you do not agree to the new prices, you may cancel your subscription or downgrade to a different plan before the changes apply. Continued use of Caddey after the effective date of a pricing change constitutes your acceptance of the new fees.
• Upgrades and Downgrades: You may upgrade or downgrade your subscription (e.g., from Free to Pro, or Pro to Flex) at any time. Upgrades and downgrades will take effect immediately. No proration will be applied for any changes; you will be charged the full fee for your new subscription tier for the entire billing period, regardless of when the change is made. Please note that an immediate downgrade might result in the loss of certain features or may lead to higher usage costs if your current usage exceeds the limits of the new plan. It is your responsibility to adjust your usage accordingly to avoid any overage fees or service limitations.
• Late Payments: If we are unable to charge your provided payment method for any reason (e.g., card expiration, insufficient funds, or otherwise), we will attempt to notify you. We may retry billing, but if payment remains outstanding, we reserve the right to suspend or downgrade your paid account for non-payment. You agree to promptly update your payment information if it changes to keep your account in good standing. Overdue payments may accrue interest at the rate of [1.5% per month] (or the maximum rate allowed by law, if lower), from the due date until paid. You will be responsible for any reasonable costs of collection for overdue amounts.
• No Refunds: All fees are non-refundable, except as required by law or explicitly stated otherwise. This means that if you cancel in the middle of a billing period, or if your Account is terminated for violating these Terms, you will not receive a full or partial refund for the current period. In certain cases, and at our sole discretion, we may offer pro-rata refunds or credits (for example, if we discontinue the service entirely or if a technical issue caused you substantial downtime), but these exceptions are not guaranteed.

6. Acceptable Use and User Responsibilities

When using Caddey, you agree to use the Platform and Services in a lawful and responsible manner. You are solely responsible for your conduct and any data, content, or resources you provide or initiate through Caddey. The following list provides guidelines and examples of prohibited behavior (this is not exhaustive—if you’re unsure whether something is allowed, err on the side of caution or ask us):

• Compliance with Laws: You must use Caddey in compliance with all applicable laws and regulations. Do not use the Platform to engage in or promote illegal activities. This includes, but is not limited to, using Tools to facilitate hacking, fraud, distribution of malware, spamming, or any activity that violates privacy, intellectual property, or other rights of others.
• Third-Party API Terms: If you integrate a Third-Party API or service via Caddey (for example, Google Calendar’s API, Shopify’s API, etc.), you are responsible for complying with that third party’s terms of service and usage policies. Do not use Caddey to circumvent or violate the usage restrictions of another service. For instance, if a Third-Party API has rate limits or prohibitions on certain uses, you must respect those when accessing it through Caddey. You should ensure you have the necessary API keys or permissions from the third party for Caddey to access their service on your behalf. Caddey is not liable for your violations of third-party terms, and we may disable or remove integrations that appear to violate third-party policies.
• Proper API Key Use: Never share your Caddey API Key publicly or with untrusted parties. The API Key is meant to be used by your AI Assistants or systems that you trust. If you post your API Key in a public forum, include it in public code repositories, or otherwise fail to keep it secure, others could potentially use your Tools and incur usage on your account (for which you would be responsible). You should also not embed the API Key directly into prompts or messages to AI assistants in a way that the key itself becomes exposed (for example, always use recommended secure methods for connecting Caddey to AI, such as the official plugin interface if using ChatGPT, so that the AI does not see the raw key).
• No Unauthorized Access or Abuse: You agree not to do any of the following:
  • Attempt to gain unauthorized access to Caddey’s systems or data, or another user’s Account or data (e.g., by hacking, password mining, or any other illegitimate means).
  • Probe, scan, or test the vulnerability of any Caddey system or network, or breach any security or authentication measures.
  • Interfere with or disrupt the integrity or performance of the Platform, or attempt to bypass any usage limits or throttling. For example, launching automated scripts or bots to rapidly create accounts or call tools beyond reasonable use is prohibited (outside of what the Platform intentionally allows for your plan).
  • Misuse the Platform in a way that could harm the functionality for other users, such as launching denial of service attacks or introducing viruses, worms, or harmful code.
• No Resale or Misrepresentation: Using Caddey’s services for service bureau or resale purposes is not permitted without explicit approval. This means you should not offer a service to third parties that is essentially powered by Caddey (e.g., wrapping Caddey’s functionality and charging others for it) unless you have a separate agreement with us. You also must not misrepresent yourself as being endorsed by or an agent of Caddey or JQP Holding B.V.
• Content Restrictions: You agree that any content you provide to Caddey (such as OpenAPI specifications, descriptions of tools, or data passed through Tools) will not:
  • Infringe upon the intellectual property rights of others (e.g., you will not upload API specifications or documentation that you do not have permission to use, such as proprietary API specs belonging to a third party that you’re not authorized to share).
  • Contain unlawful, harmful, or objectionable material. This includes content that is defamatory, obscene, harassing, invasive of privacy, or reasonably considered hate speech. Caddey is not designed for content publishing, but to the extent any descriptive text or data flows through, this rule applies.
  • Include personal data or sensitive information unless you have the legal right to use and process that data. If you integrate any service that involves personal data (e.g., retrieving user info from a CRM via a Tool), you are responsible for ensuring you have obtained any necessary consents or legal bases to process that data through Caddey. Caddey acts as a data processor in such scenarios and will handle data per our Privacy Policy, but you must not input personal data that you are not authorized to handle.
• AI Assistant Behavior: If you allow an AI Assistant to use your Toolboxes, you must ensure that the prompts or instructions you provide to the AI are responsible. Caddey executes the actions requested by your AI assistant without understanding the context – it’s essentially following the AI’s calls. Therefore:
  • Be cautious about which Tools you enable and test them carefully. For example, if you have a Tool that deletes data in an external system, ensure your AI is only allowed to use it when appropriate.
  • Monitor the AI’s usage, especially initially, to confirm it is behaving as expected. You are responsible for any actions the AI assistant takes via your account. Caddey will not be liable for unintended or undesirable outcomes triggered by your AI assistant. (We simply carry out the API calls as directed by the AI using your credentials.)
  • If you detect the AI using Tools in a harmful or incorrect way, you should disable its access immediately (e.g., revoke the API Key or remove the toolbox) and adjust your prompts or settings.
• Fair Use: We aim to provide a reliable service for all users. Excessive use of system resources beyond your plan’s allowances, or activities that significantly burden our infrastructure (outside of normal intended use), are not allowed. If your usage patterns (even if not malicious) are harming system stability, we may contact you to discuss solutions (like moving to a different plan) or in urgent cases, temporarily limit your access to preserve overall service health.
• Suspension for Violation: Any violation of this Section 6 (Acceptable Use) is grounds for immediate suspension or termination of your Account (in addition to any other remedies we may have). We may also remove or disable access to any specific Tool, Toolbox, or content that violates these provisions or any applicable law. You may also be subject to legal consequences under applicable law for unlawful usage.

By following these guidelines, you help ensure that Caddey remains a secure and trusted platform for everyone. If you become aware of any misuse of the Platform or have concerns about security, please contact us promptly.

7. Intellectual Property and Ownership

Caddey and its services involve multiple layers of intellectual property. This section clarifies what we own, what you own, and how rights are allocated:

• Caddey Platform IP: All rights, titles, and interests in and to the Caddey Platform and Services, including the software, algorithms, user interface, design, databases, compilation of content, and all Caddey-generated outputs or processes (except for your specific data as described below), are owned by JQP Holding B.V. or its licensors. This includes Caddey’s trademarks, logos, and branding. The Caddey name, logo, and any product or service names we may adopt are trademarks of JQP Holding B.V. (or its affiliates, if applicable). We reserve all rights in our intellectual property not expressly granted to you in these Terms. You may not use Caddey’s name or branding without our prior written consent, except as necessary to identify the service (for instance, you can say "using Caddey" factually, but not in a way that implies endorsement).
• Your Content and Data: As a User, you retain ownership of all content and data that you upload or provide to Caddey, such as the OpenAPI specification files, configuration of Tools, and any data you input or that flows through the Tools when invoked (for example, if a Tool sends a message via a third-party API, the content of that message is your data). We do not claim ownership over your API specifications, your configured workflows, or any data retrieved from or sent to Third-Party Services on your instruction. These remain yours (or the applicable third-party’s, if you don’t own the underlying API/service).
• License to Operate the Service: You grant Caddey a limited license to use, copy, store, transmit, and display your content and data solely as necessary to provide the services to you. For example, we will need to store your OpenAPI spec in our database, parse it to generate Tools, possibly show parts of it back to you in the UI, and transmit data to/from third-party APIs when your Tools are invoked. This license is only to the extent necessary for those operations and improving or providing our services to you, and it is non-exclusive, worldwide, royalty-free. We do not use your content for any other purposes outside of providing the Caddey service and as otherwise permitted by our Privacy Policy.
• Feedback: If you choose to provide feedback, suggestions, or ideas to us regarding Caddey (“Feedback”), you agree that we are free to use such Feedback without any restriction or compensation to you. We appreciate feedback but please understand we may use it to improve our services with no obligation to you. Any Feedback you provide is entirely voluntary and will be deemed non-confidential. We may incorporate Feedback into Caddey or our future products and services.
• Third-Party Intellectual Property: In using Caddey, you might deal with third-party intellectual property (for example, the OpenAPI spec you upload could describe a third party’s API, or Tools might retrieve data that is copyrighted by someone else). You agree not to infringe on any third-party intellectual property rights through your use of Caddey. This means, for instance, you will not upload proprietary API definitions or documentation unless you have permission. If Caddey provides any templates or pre-built connectors for popular services, those are for convenience and any third-party names or trademarks belong to their respective owners; Caddey is not claiming any ownership over third-party services or content.
• Caddey Content: Any content provided by Caddey to you as part of the Service (such as documentation, sample OpenAPI files, code snippets, or other materials) is provided for your use on the Platform and remains the property of Caddey or its licensors. You may use such content only for the purpose of utilizing the Caddey service and not for any other commercial purpose unless explicitly allowed.
• No Implied Rights: Except for the rights expressly granted in these Terms, no other rights or licenses are granted to you by implication or otherwise. If you cease using Caddey or if your Account is terminated, you will lose access to the Platform and any licenses granted to you end, but you retain your ownership of your own content as noted above. Caddey likewise retains all its ownership rights in the Platform.
• Protection of Rights: You must not remove, alter, or obscure any copyright, trademark, or other proprietary rights notices on the Caddey Platform or any output from it. Also, you should not falsely label or try to misattribute the origin of the Platform or tools. For example, do not claim that Caddey’s platform or any part of its code belongs to you.
• Open Source Components: If the Caddey Platform includes any open source software components, those components may be subject to separate license terms. Where applicable, we will provide notice of these licenses (often via our site or within the app). Those open source licenses apply to the respective components, and nothing in these Terms limits your rights under those licenses (for instance, if using an MIT-licensed library, you get the benefit of MIT license for that code).

In summary, you own what you should own (your data and content), we own what we have developed (the Caddey platform), and using Caddey doesn’t transfer ownership of one to the other. Each party’s intellectual property rights remain intact.

8. Cancellation and Termination

Both you and Caddey have the right to end this Agreement under certain circumstances. This section explains how you can cancel your account or subscription, and under what conditions Caddey might suspend or terminate your access, as well as what happens post-termination.

• Your Right to Cancel: You may cancel your Caddey subscription or free account at any time.

  • For Paid Subscriptions: You may cancel your paid subscription by downgrading to the Free Plan through your account settings or by contacting us for assistance. Since the Free Plan is treated as an active subscription (with no recurring charges), downgrading to it effectively cancels your paid subscription. As noted in Section 5, we do not provide refunds for mid-period cancellations, so please ensure you downgrade before your next billing date to avoid additional charges.
  • For Free Accounts: You can choose to delete or deactivate your account through the settings or by contacting support. If you simply stop using the account, note that we reserve the right to terminate free accounts that are inactive for an extended period (as described below).
  • Data Export: If you wish to retain any data (like your OpenAPI specs or configuration details) from Caddey, please ensure you have backups or export them before cancellation. After cancellation or termination, we may delete your data from our active systems, and retrieval might not be possible.

• Our Right to Terminate or Suspend:
  Caddey may suspend or terminate your access to the Platform (or certain features) under the following circumstances:

  • Breach of Terms: If you violate any provision of these Terms or any other policy that is part of this Agreement (like the Acceptable Use rules), we may suspend your account immediately and, if the issue is not resolved or is severe, terminate your account. In some cases, we might send a warning or notice of breach if we deem the situation fixable; in other cases (e.g., serious abuse, illegal activity) we may act without notice.
  • Non-Payment: If you fail to pay any fees or charges when due (and do not cure such non-payment within a reasonable period after we provide notice), Caddey may downgrade, suspend, or terminate your paid account for non-payment. We will attempt to contact you before taking action, but it is your responsibility to keep your payment info updated.
  • Inactivity: For Free Plan users, if your account remains completely inactive for a prolonged period (e.g., no logins or tool usage for 6 months or more), we reserve the right to deactivate or delete your account to free up resources. We will try to email a warning before deletion of an inactive account, giving you an opportunity to log in and keep it active. Paid accounts will generally not be considered “inactive” as long as payments are up to date.
  • Security Threats: If we detect what we believe to be a serious security issue or misuse (for example, your account is compromised and being used to attack others, or your Tools are causing unexpected harm), we may temporarily suspend your account to mitigate damage. We will inform you of what’s happening and work with you if possible to resolve it.
  • Legal Requirement or Discontinuation: If we are required by law to terminate your account or if we decide to discontinue the Caddey service entirely, we may terminate all user accounts with appropriate notice. If Caddey is discontinued or terminated by us without cause, and you are on a paid plan, we may provide a pro-rata refund for the remaining unused portion of your subscription.

• Effect of Termination:
  When your account is terminated (by you or by us), the following will occur:

  • Cease of Access: You will immediately lose access to the Platform and any Tool executions. Any Toolboxes or integrations you set up will stop functioning (for example, if an AI assistant tries to use your Caddey API key after termination, it will fail).
  • Data Deletion: We may delete or disable your data associated with the account. This typically includes removal of your OpenAPI spec files, Tools, Toolboxes, and any stored results or logs associated with your usage. However, we reserve the right to retain certain data for a limited time in backups or as required for legal compliance or legitimate business purposes (e.g., financial records for tax purposes). Refer to our Privacy Policy for details on data retention.
  • Outstanding Fees: If there are any outstanding charges on your account (for example, unpaid overage fees or a last subscription fee that could not be processed), you remain responsible for paying those even after termination. We may invoice you or charge your payment method for any owed amounts.
  • Liability: Termination of your account does not relieve either party of any liability accrued prior to termination. In other words, you are still responsible for any breaches of these Terms that occurred before termination, and we are still responsible for any obligations we owed you before termination.
  • Reactivation: If your account was terminated by us for a terms violation or abuse, you may not create a new account or re-register for Caddey without our express permission. If your account was terminated for inactivity or at your request, you are welcome to sign up again at any time (though your old data may no longer be available).

• Surviving Provisions: Even after your account is terminated, certain sections of these Terms will continue to remain in effect due to their nature. This includes (but is not limited to) sections on Intellectual Property (Section 7), Fees (to the extent of outstanding payment obligations), Disclaimers and Limitation of Liability (Section 10), Indemnification (Section 11), Governing Law and Dispute Resolution (Section 12), and Miscellaneous (Section 13).

Termination or cancellation of your account can be a significant event – if you have any questions about how to cancel or what happens when your account is closed, please contact our support for clarification to avoid any unintended consequences.

9. Data Privacy and Security

Protecting your data and privacy is important to us. This section summarizes how we handle your data within the Caddey platform. (For full details, please refer to our Privacy Policy, which is incorporated into these Terms.)

• Compliance with Privacy Laws: Caddey is operated by JQP Holding B.V. in The Netherlands, and we adhere to applicable data protection laws, including the EU General Data Protection Regulation (GDPR) for personal data of European users. By using Caddey, you acknowledge that your personal information and the personal data you may process via the platform will be handled in accordance with these laws and our Privacy Policy.
• Personal Information Collection: When you register and use Caddey, we collect certain personal information such as your name, email address, and payment information (for paid plans). We also collect usage data (e.g., login times, tool usage logs, IP addresses) as part of operating the service. All such collection is done in line with our Privacy Policy and is used for providing the service, billing, communication, security monitoring, and improving the platform.
• Storage and Processing: Your data may be stored on servers in the region we operate (which for EU users is likely within the European Economic Area, though we might use cloud providers that could store data in multiple regions – we will indicate this in our Privacy Policy). We take commercially reasonable measures to secure the data you store on Caddey, including encryption of sensitive information (like passwords and API keys). However, no system is perfectly secure, and you understand that you use the platform at your own risk in terms of potential data exposure. We employ industry-standard security practices to protect against unauthorized access, and we will notify you of any data breaches as required by law.
• API Key Security: We specifically emphasize that any Third-Party API keys or authentication tokens you provide to Caddey for connecting external services are stored securely. We typically encrypt such credentials at rest and restrict access to them. Caddey staff will not access your provided API keys or account credentials for third-party services except as necessary to assist with support upon your request or to maintain the system. We do not share your API keys with any unauthorized third parties. The platform uses these keys only to execute the API calls you have set up in your Tools.
• Use of Data for Service: Caddey will access and process the data flowing through your Tools strictly to perform the operations you configure. For example, if your AI assistant uses a Tool to get data from Shopify, Caddey’s servers will make that request using your stored credentials and return the data to the AI assistant. We may log some details of these transactions (like timestamps, API endpoint names, sizes of data transferred) for monitoring and billing, but we do not monitor or use the content of your data except as necessary to carry out the requested operation or as otherwise described in our Privacy Policy.
• Aggregate and Anonymized Data: We may compile aggregate and anonymized statistics or insights from overall platform usage (for example, total number of tool executions in a month, or performance metrics across all users). This aggregated data contains no personal identifiers or specific content of any user, and we may use it for purposes such as improving the Platform, research, or marketing. For instance, we might publish usage statistics or performance benchmarks, but none of your personal data will be identifiable in such aggregate reporting.
• Privacy of Third-Party Data: If your use of Caddey involves processing personal data of third parties (e.g., customers or employees whose data is accessed via an integrated API), you are the data controller for that information and Caddey acts as a data processor. You are responsible for ensuring you have the right to use such data with Caddey. We will process that data only to provide the service in accordance with your instructions (the actions configured in Tools) and applicable law. Our Privacy Policy and possibly a Data Processing Addendum (DPA) will govern such processing. We will not use third-party personal data for our own purposes.
• Disclosure of Data: We will not disclose your data to law enforcement or other government authorities unless required by law (such as in response to a lawful subpoena or court order). If a third-party requests your data (for example, a civil subpoena), we will, where legally permissible, attempt to redirect the requester to you or notify you of the request so you can seek to object. In urgent cases involving threats to life, security, or the platform, we might have to share information as appropriate (again, consistent with privacy laws).
• Privacy Choices: You have certain rights regarding your personal data. Depending on your jurisdiction, this may include rights to access your data, correct it, delete it, or object to certain processing. You can typically exercise many of these through the platform (e.g., editing your profile or deleting your account). For other requests, you can contact us as described in our Privacy Policy. If you are an EU data subject, you also have the right to lodge a complaint with a supervisory authority if you believe we have violated data protection laws.
• Cookies and Tracking: Caddey may use cookies or similar technologies to enhance user experience (like keeping you logged in, or tracking page interactions). Our Privacy Policy and Cookie Policy (if separate) detail how we use such technologies. By using Caddey, you consent to the use of cookies in accordance with those policies.
• Confidentiality: We treat your non-public data as confidential and will not intentionally disclose it to anyone outside of Caddey, except as needed to provide the service or as permitted by these Terms and our Privacy Policy. However, information that you choose to share publicly (for example, if a future Caddey feature allows sharing a toolbox with others or publishing something) would not be confidential. At present, Caddey’s features are generally private to your account unless explicitly stated otherwise.
• Data Retention: After you stop using Caddey or your account is terminated, we handle your data as described in Section 8 and our Privacy Policy. In summary, we will delete or anonymize personal data when it’s no longer needed for the purposes for which you provided it, unless we are required by law to retain it for a longer period (for example, financial records for tax purposes).

By using Caddey, you acknowledge that you have read and understood our data handling practices as outlined above and in the Privacy Policy. If you have questions or concerns about privacy or data security on Caddey, please contact us so we can address them.

10. Disclaimers of Warranty

Caddey is a powerful platform, but there are important disclaimers about what we promise (and don’t promise) regarding the service. We provide the platform “as is” and “as available”. This section limits our warranties to you:

• No Warranty on Service: To the maximum extent permitted by applicable law, Caddey (JQP Holding B.V.) disclaims all warranties and representations, whether express, implied, or statutory, including but not limited to any implied warranty of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing or usage of trade. We do not guarantee that:
  • The Platform will meet all of your requirements or expectations,
  • The Platform will be uninterrupted, error-free, or completely secure,
  • The results obtained from using the Platform (including any AI assistant outputs or API interactions) will be accurate or reliable,
  • Any defects or bugs in the service will be corrected in a timely manner.
• AI and Third-Party Interactions: You acknowledge that using Caddey involves interactions with third-party systems and AI behavior which we do not fully control. We make no warranty regarding the quality, accuracy, or reliability of any data or services obtained from third-party APIs through Caddey. For example, if a third-party API is down or returns incorrect data, Caddey is not responsible for that. Similarly, we do not warrant the outcomes of actions taken by your AI assistants when using Tools; the AI’s decisions or interpretations are outside Caddey’s control.
• No Guarantee of Availability: Caddey strives for high availability, but downtime can occur due to maintenance, upgrades, emergencies, or other situations. We do not guarantee that the service will always be available at any particular uptime level, unless otherwise agreed in a separate Service Level Agreement (SLA) for enterprise customers (which would be an addendum to these Terms if provided).
• Beta Features: From time to time, Caddey may release features labeled as “beta”, “preview”, or “early access”. These features are experimental and provided on an as-is basis exclusively for evaluation. They may be unstable or change substantially. Use beta features at your own risk; we don’t promise they will work correctly and we might discontinue them without notice.
• User Responsibility for Results: You are solely responsible for the use of the Platform and any decisions or actions you take (or that your AI takes on your behalf) based on information obtained through Caddey. For example, if you use Caddey to integrate with a financial system or perform some business-critical operation, you assume all risk for those outcomes. We encourage testing and validation of any critical tool workflow in a safe environment before relying on it.
• Third-Party Content and Links: Any third-party libraries, content, or links to external websites are provided for convenience. We do not endorse or assume responsibility for any third-party sites or resources that Caddey may reference or link to. If, for instance, documentation pages include links to external tutorials or API docs, we are not responsible for the content or accuracy of those external resources.
• Implied Warranties: If you are under a jurisdiction that does not allow the disclaimer of certain warranties, some of the above disclaimers may not fully apply to you. In such cases, we limit our warranties to the minimum extent permitted by applicable law. For example, in some places, consumer protection law might grant certain non-waivable rights; we do not seek to override those if they apply, but note that our service is generally intended for professional and business use.

Summary: We will do our best to run a great service, but there are no guarantees. Use Caddey understanding that it comes without warranties of any kind, and that technology and integrations can be unpredictable. Always use prudent judgment in how you rely on the Platform.

11. Limitation of Liability

This section limits the types of damages Caddey (JQP Holding B.V.) can be held liable for and the amount of compensation, if any, you can recover from us. This is an important part of the agreement – please read it carefully:

• Indirect Damages: To the fullest extent permitted by law, Caddey (JQP Holding B.V.) will not be liable to you for any indirect, incidental, special, consequential, or punitive damages. This includes, without limitation, damages for lost profits, lost revenue, lost opportunities, business interruption, loss of data, costs of substitute services, or any other intangible losses arising out of or related to your use of (or inability to use) the Platform. These limitations apply whether such claim is based on warranty, contract, tort (including negligence), or any other legal theory, and even if we have been advised of or should have known of the possibility of such damages.
• Direct Damages Cap: To the fullest extent permitted by law, Caddey’s total aggregate liability for any and all claims arising from or related to this Agreement or your use of the Platform shall not exceed the amount actually paid by you to Caddey in the twelve (12) months immediately preceding the event giving rise to the claim. If you have not paid Caddey any amount (for example, if you are on the Free Plan), Caddey’s total liability to you for any claim shall not exceed US $100 (or the equivalent in local currency). This cap on liability is cumulative, meaning it applies to all claims collectively in that period, not per incident.
• Exceptions: We do not exclude or limit our liability to you where it would be illegal to do so. For instance, nothing in these Terms shall limit or exclude liability for death or personal injury resulting from our proven negligence, or for our fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded by law. However, you acknowledge that Caddey is a platform primarily for digital API integration tasks, and it is extremely unlikely that such personal injury or death scenarios would arise from use of the Platform.
• Third-Party Liability: Caddey is not responsible for the actions or omissions of third parties that are outside our control. This includes third-party services you integrate (we are not liable if a third-party API causes damage or if their service causes you loss) and any AI provider or model (we are not liable for what the AI does or any harm caused by AI decisions). In these relationships, Caddey acts as an intermediary technology. Any remedy for damages caused by a third-party service or AI should be sought against that third party, not Caddey, to the extent applicable.
• Multiple Claims: The existence of multiple claims or suits under or related to this Agreement will not enlarge or extend the limitation of money damages. The cap stated above (amount paid in last 12 months or $100) is the maximum liability in aggregate.
• Release: To the extent permitted by law, you release Caddey and JQP Holding B.V. from all liability for you having acquired or not acquired content (like API data) through the Platform. You also release us from any liability related to connections or interactions you have with any third-party through the Platform or Tools, whether online or offline.
• Your Responsibility: You are responsible for maintaining appropriate backups of your data and for having any necessary insurance in case of damage. Caddey’s role is to provide software services; we highly recommend not using Caddey (especially in early stages) as the sole critical system for any mission-critical operations without appropriate fallback plans. We will not be liable for your failure to plan for contingencies.

By using Caddey, you acknowledge that you understand the limits of liability as outlined above. If you believe you cannot accept these limitations, you must not use the Platform.

12. Indemnification

You agree to indemnify and hold harmless Caddey (JQP Holding B.V.), its affiliates, and its and their directors, officers, employees, and agents (the "Caddey Parties") from and against any and all losses, liabilities, claims, demands, damages, expenses, or costs ("Claims"), including reasonable attorneys’ fees, arising out of or related to:

• Your Breach: Any breach of these Terms by you. For example, if you violate the Acceptable Use policy and it causes us damage or a legal challenge, you will cover those losses.
• Your Content and Integrations: Any content or data you or your AI assistant inputs into Caddey, or any Third-Party API integrations you set up, including any claims that your uploaded OpenAPI spec or the data processed via your Tools infringes or misappropriates a third party’s intellectual property rights, privacy rights, or other rights. If, for instance, a third party claims that Caddey’s use (on your instruction) of their API or data was unlawful, you will indemnify Caddey against those claims (assuming Caddey was using it as you instructed and was not negligent on its own).
• Violation of Law or Third-Party Rights: Any activity in connection with your use of Caddey that violates any law, regulation, or rights of any third party. This includes (but is not limited to) your use of Caddey to transmit content that is libelous or violates privacy laws, or using Tools in a way that breaches a contract you have with someone else or a duty you owe to another (like using Caddey to scrape data you’re not allowed to).
• Misuse of Platform: Any misuse of the Platform by you or by any AI or other party acting on your behalf (using your account). For example, if an AI under your account triggers thousands of spam emails via an integrated email API and someone takes action against Caddey for it, you’d be responsible for defending and indemnifying us.
• Your Business Operations: Caddey merely facilitates tool usage by AI; you are responsible for your overall business operations and dealings with your customers or users. If a claim arises between you and a third-party (such as one of your customers) due to your use of Caddey, and Caddey is implicated, you will indemnify us for any losses.

Indemnification Process: We will promptly notify you of any third-party Claim that we become aware of and that we believe is covered by this indemnification clause. We will provide reasonable cooperation in the defense of the Claim, at your expense, and we reserve the right to participate in the defense and settlement with our own counsel (though at our own expense if we do so). You will have the right to assume control of the defense of any such Claim (with counsel reasonably acceptable to us), provided that you demonstrate to us your financial capability to cover the potential damages. You may not settle any Claim in a manner that admits fault on Caddey’s part or imposes any obligation on Caddey (other than payment which you shall pay) without our prior written consent.

This indemnification obligation will survive the termination or expiration of your use of Caddey and this Agreement. In simpler terms, if your use of Caddey gets us sued or fined, you’re agreeing to protect us and pay for the costs. This is a standard allocation of risk, as we cannot control how you use the platform.

13. Governing Law and Dispute Resolution

This section determines what law governs these Terms and how disputes are handled:

• Governing Law: This Agreement and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter shall be governed by and construed in accordance with the laws of The Netherlands, without regard to its conflict of law principles. We choose Dutch law to have a consistent legal framework and predictability, regardless of where you use Caddey. If you reside outside The Netherlands, please be aware that you are still agreeing that Dutch law will apply to your use of Caddey.
• Jurisdiction: You and Caddey agree that any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of The Netherlands. In particular, unless another location is mandated by applicable law, any legal proceedings must be brought in the competent courts located in The Netherlands (and more specifically, we may designate Amsterdam, The Netherlands as the venue, given that is a common jurisdiction for companies based in The Netherlands). Both you and we consent to personal jurisdiction in these courts and waive any objections based on inconvenient forum or lack of jurisdiction.
• Injunctive Relief: Notwithstanding the above, you agree that Caddey may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information. For example, if you were to violate the intellectual property provisions in a way that caused potential irreparable harm, we might not wait for a Netherlands court and could seek an immediate injunction elsewhere if appropriate.
• Local Law Requirements: We make no representation that the Platform is appropriate or available for use in every location. If you choose to access or use Caddey from outside The Netherlands, you do so at your own risk and are responsible for compliance with local laws. Some countries may have restrictions on the use of encryption, AI technologies, or exporting/importing certain data; it is your duty to ensure your use of Caddey is legal in whatever jurisdiction you operate. These Terms will not limit any consumer protection rights that you may be entitled to under the mandatory laws of your country of residence (if you are using Caddey as a consumer, though our service is primarily business-oriented).
• Dispute Resolution Good Faith: Before formally raising a dispute in court, we encourage you to contact us to discuss the matter. Often issues can be resolved informally through communication. You can reach out to our support or legal contact (provided at the end of these Terms) to attempt to resolve any concerns. This is not a mandatory arbitration clause, but a friendly suggestion that good faith discussions might save time and resources.

(Note: We are not including a mandatory arbitration or class action waiver clause in these Terms, as might be common in some jurisdictions, because as a Dutch company we are defaulting to court resolution. If you are a U.S. user or from a jurisdiction where arbitration is common, please be aware this Agreement opts for courts in The Netherlands.)

14. Changes to the Service or Terms

As noted earlier, Caddey is a dynamic service and we may update our offerings or these Terms:

• Modification of Service: We reserve the right to modify, suspend, or discontinue the Platform or any part of it at any time, with or without notice. We will not be liable to you or any third party for any such modification or discontinuation, although if you are on a paid plan and we discontinue the service entirely, we will provide refunds as described in Section 8. We may also impose limits on certain features or restrict your access to parts or all of the Platform without notice or liability, particularly if needed to protect the service or enforce restrictions.
• Updates to Terms: We may revise these Terms from time to time, for example to reflect changes in the law, new features, or adjustments in business practices. If a revision includes significant changes that affect your rights, we will notify you (for instance, via the email associated with your account or a prominent notice on our site) in advance. The updated Terms will have a new “last updated” date.
  • Review and Acceptance: It is your responsibility to review any revised Terms. We will, when possible, give at least 15 days’ notice before new Terms take effect, but if the changes are needed to comply with law or for security reasons, they might be effective sooner. By continuing to use Caddey after the changes become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, you must stop using the Platform and may cancel your account (Section 8).
• Policy Changes: Similarly, we might update our Privacy Policy or other policies. We will notify you of material changes and obtain consent if required by law. Non-material changes or clarifications might happen without formal notice, so it’s wise to check our policies periodically.
• Contractual Change Process: If you are an enterprise customer and have a separate master agreement or negotiated terms with us, the change process might differ as specified in that agreement (often requiring mutual agreement or specific notice periods). For the standard user, however, this Section 14 describes how changes are handled.

Remember, these Terms are here to protect both you and us. We want to ensure clarity as Caddey grows and evolves. We appreciate you staying informed of any changes.

15. Miscellaneous Provisions

This section covers various additional terms that don’t fit elsewhere but are still important for interpreting the Agreement:

• Entire Agreement: These Terms (along with any Caddey policies or guidelines explicitly incorporated by reference) constitute the entire agreement between you and JQP Holding B.V. regarding the Caddey Platform. They supersede all prior or contemporaneous understandings and agreements, whether written or oral, relating to the subject matter. In other words, any promises or representations that aren’t written in here (or in an addendum explicitly linked to this agreement) are not binding.
• No Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision. If we don’t immediately act on a breach by you or someone else, it doesn’t mean we are giving up our right to act in the future or in similar situations. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Caddey.
• Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be eliminated or limited to the minimum extent such that the remainder of the Terms will continue in full force and effect. In other words, the invalid part will be cut out or interpreted in a way that is valid, and the rest of the Agreement stays intact. The parties shall negotiate in good faith a valid and enforceable provision that is a reasonable substitute, in light of the original intent.
• Assignment: You may not assign or transfer these Terms (or any of your rights or obligations hereunder) without our prior written consent. Any attempt by you to assign without consent will be null and void. Caddey (JQP Holding B.V.), however, may assign or transfer these Terms or any of its rights or obligations to an affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets related to Caddey, without notice to you. These Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.
• No Agency: Neither party is an agent, partner, or joint venture of the other. These Terms do not create any form of employment, agency, fiduciary, partnership, or other joint enterprise relationship. You are using Caddey as an independent entity, and nothing in this Agreement will be construed to give either party the power to direct or control the daily activities of the other, or allow one party to create or assume any obligation on behalf of the other for any purpose.
• Third-Party Beneficiaries: Except for the Caddey Parties (affiliates, officers, etc.) as explicitly stated in indemnification and liability sections, there are no third-party beneficiaries to these Terms. This agreement is between you and us; no one else has rights under it. For example, even though Apple or Google might distribute a mobile app for Caddey (if one exists in the future), they are not a party to these terms – there might be separate terms for app stores.
• Notices: Caddey may provide notices or communications to you via email (to the address associated with your account), via in-app notifications, or through the Caddey website. You are responsible for ensuring we have your current email address. Official legal notices to Caddey should be sent via postal mail to our registered address (provided below) with a copy emailed to our support or legal contact for speed. Notices will be deemed given (a) in the case of email, when the email is sent (though if we receive an automated error that the email did not go through, we’ll try another method), (b) in the case of posting on our website or in-app, when posted, or (c) in the case of postal mail, upon receipt by us.
• Force Majeure: Caddey will not be liable for any delay or failure to perform as required by these Terms due to events outside our reasonable control. This includes, for example, natural disasters, acts of government, war, civil unrest, acts of terror, labor strikes or difficulties, Internet or telecommunications outages, power failures, and the downtime or failures of third-party services or APIs. We will do our best to mitigate the effects and resume service as soon as possible in such events.
• Headings: Section titles and headings in this Agreement are for convenience only and have no legal or contractual effect. They do not limit or define the scope of any section.
• Language: These Terms are written in English. If we provide a translation in another language, it is for convenience, and the English version will control in case of any conflict or ambiguity in interpretation.
• Contact Information: If you have any questions about these Terms, or need to provide any notice under these Terms, you can contact us at:
  JQP Holding B.V. (Caddey)
  The Netherlands
  [email protected]

Thank you for taking the time to read these Terms and for using Caddey. We look forward to empowering your AI assistants with our platform while maintaining a clear understanding of our mutual rights and responsibilities. Happy tool-building!